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Customer Service Rep – Temp to Perm
Job Description
Job description:
Customer Service Rep – Temp to Perm
Primary Responsibility:
Respond to inquiries, processing orders and handling complaints in a prompt, courteous, and efficient manner.
Other responsibilities include greeting visitors, telephone responses, scheduling and various other clerical duties.
May handle and resolve complaints
What You Will Be Doing, as a Customer Service Rep
· Responds to all customer inquiries and complaints concerning work orders, shipments, inventory counts, etc.
· Reports customer feedback to management
· Acts as liaison between customer and warehouse for account administration, customer, and office for invoicing and credit changes
· Generates all paperwork/information required for customers work orders
· Assures proper invoicing of accounts by verifying computer generated invoices
· Clerical support including, answering phones, greeting visitors etc
What You Should Have, as a Customer Service Rep
· Post-secondary degree or equivalent experience
· 2 years customer service experience
· Microsoft Office skills
· Basic mathematics and organizational abilities
In Return, You Will Receive:
· $18.90/hour
· Paid weekly, every Friday. 1 week behind
· Opportunity for permanent hire
· 4% vacation pay – accrued and paid out when you need it
· Access to a Vertical Representative Monday to Friday 8am to 11pm and on weekends
The Shift You Will be Working is:
· Monday to Friday 2pm – 10:30pm
· 18.90/hr
Where You Will Be Working, Customer Service Rep
● London, ON
We are excited to see you are interested in working with Vertical Staffing Resources Inc. As one of the fastest growing staffing agencies in Canada, we have something for everyone. One of the many great things about applying with us is that you can complete one application and be considered for 100’s of different roles! Once your application is complete, you have access to our app, multiple job seeking tools on our website and so much more. Please note that once you complete an application, you are officially one of us – a Vertical employee! This means you will need to have your documents ready such as SIN, ID, Permit (if applicable) & Forklift Licenses to be an active Vertical employee. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, provincial or local law.
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